The Open File - Security Warning window opens. NOTE: The Patient Prescription Benefits feature in EHR have three parts: Article 000019492 - EHR - Patient Prescription Benefits in Eyefinity EHR: Enabling and Retrieving Medication Prescription History. OfficeMate Features. OfficeMate and ExamWRITER Our first-generation server-based practice management and EHR software. Click Product Mapping. To modify or add referring doctors. To force close OfficeMate via the Windows Task Manager: 1. 1 Installing & Activating for Existing Users Using an Access DatabaseEyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. Support Community. Determining What Version of Microsoft SQL Server is Being Used. To modify an existing Provider or. A new exam will open with the information from the previous exam. 5. eyefinity. OfficeMate/ExamWRITER. After installing this release manually, you will be able to install future updates using the autoupdate feature. assess. Moving Your OfficeMate Database From One Server to Another Server Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). On your new server, install the same version of OfficeMate/ExamWRITER that is on your current server. With the start of a new year I am looking forward to deploying a new EHR. *In order to link family members in OfficeMate who don’t have a guarantor (e. exe. RESOLUTION: Since the patient's payment was declined, start by reversing the patient's payment, which will reinstate their balance. 4211 Release Notes. OfficeMate/ExamWRITER 8. All OfficeMate/ExamWRITER versions (ACCESS or SQL) Disk storage is becoming increasingly inexpensive. exe) files to "Override high DPI scaling behavior" and apply the change across the entire system, not just the application. Note: If you are using OfficeMate/ExamWRITER 8. Microsoft Ends Support for Windows 7. The Customization window opens. We’re happy to help you, whenever you need us. OfficeMate. Begin the upgrade process. WebView2 is Microsoft’s latest framework and is based on the Microsoft Edge web browser. 24 on all computers running OfficeMate/ExamWRITER 8. OfficeMate Features. DESCRIPTION: OfficeMate subscribers using OfficeMate version 7. Released April 20, 2022, for General Availability. Once the new template has been named & saved, it can be edited just as any other existing template can be edited. Installing OfficeMate/ExamWRITER 15 after migrating your OfficeMate data to a new server. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). 3. If you are using OfficeMate v10. Click Continue. Click to open the Utilities folder. System Requirements | Business Associate Agreement | HIPAA Privacy PolicyCPT codes in OfficeMate/ExamWRITER have been updated to reflect the January 1, 2020, changes. 0. 6, do not install this patch. Enter the name of a product in the Product Name field, or select a Manufacturer, and then click F2. Scenario #8: OfficeMate/ExamWRITER is running very slow after upgrading the operating system to Windows 8, Windows 8. exe. OfficeMate and ExamWRITER require a minimum screen resolution of 1280 x 1024 (equivalent to a 17-inch monitor). 24 on all computers running OfficeMate/ExamWRITER 8. For information on closing and finalizing exams, see the Finalizing EMRs. Open the ePrescribing interface. exe from the network and install the software. As a developer of certified electronic health record (EHR) products, Eyefinity is required to keep its Clinical Data Architecture (CDA) files up-to-date with regulatory changes. OfficeMate is the industry's most trusted and widely used practice management software (PMS). Open OfficeMate and click Setup (upper left corner). Note: When printing labels, ensure that the quantity is not 0. Close OfficeMate/ExamWRITER on all. To generate a list of OfficeMate/ExamWRITER patients that were diagnosed a specific diagnosis code, perform the following steps: In OfficeMate, click the Reports icon and select the Internal Marketing tab. EPM - Setting up label printers for Eyefinity Practice Management. I have been using Officemate / examwriter v11. Eyefinity OfficeMate vs. 2 and my in house server ,which is only 3 years old , is failing. The choice is yours. OfficeMate; Using the ExamWRITER Fix Open Charges Utility. Note: Deleting the eDocument type associated with an existing eDocument will also remove the electronic document link to that document. S. NOTE: Dymo has stopped producing the LabelWriter 330 and 400 and is now selling the LabelWriter 450, which properly interfaces with the current version of OfficeMate. The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by OfficeMate/ExamWRITER: Follow the instructions below to correctly set up your Marco RT-6100 interface to use with ExamWRITER: If you are using the Marco Connect software and the Marco RT-5100, add the Marco RT-5100 device and manufacturer on the Eyefinity Equipment Interface Setup window and proceed with your setup. If one of your workstations performs certain tasks in OfficeMate/ExamWRITER more slowly than it takes your server or other computers on your network to perform the same task, there may be a DNS resolution problem on your network. 24. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. , husband and wife), you need to use the guarantor feature. Print a label from your OfficeMate software to ensure that the printer is working properly. This page is intended to walk you through the following situations: Upgrading OfficeMate/ExamWRITER from version 12 to version 15 on your existing server and workstations. Open charges are created In OfficeMate when Exams are created in ExamWRITER or Lab/Rx Orders are created in OfficeMate. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Click YES. When you import images with the Optovue ExamWRITER interface, all captured files are now moved to the data folder. 2. Click New Referral. The Medication Order screen should open. 448. The SATO WS408 is a the brand new and updated barcode printer specifically designed to interface with Eyefinity. ;. If the icon is not available on your desktop, navigate to your C:\OfficeMate or C:\OMATE32 folder and double-click ServerUpdateUtility. ; If you are using OfficeMate v15. Reduce staff workload by reviewing, annotating, and automatically saving image files to a patient’s chart as soon as they’re taken using integrated diagnostic equipment. ExamWRITER User's Guide - OfficeMate Software Solutions. Eyefinity has identified several CPT code changes that apply to eyecare. 4 Eyefinity supports OfficeMate/ExamWRITER 12. Eyefinity has certified OfficeMate/ExamWRITER for use on Windows 10. When it comes to where and how you want to learn, Eyefinity Learning is all about options. NOTE: With OfficeMate/ExamWRITER version 11. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. Resolution: . Unable to Scan Images into eDocuments in OfficeMate/ExamWRITER. Background: Microsoft always urges all Windows users to upgrade to their latest operating system. OfficeMate / ExamWRITER, Eyefinity Practice Management (EPM), Delta or COS, Acuity Logic. 1. OR. Cause: The information in the [ADOConnection] section in the Omate32. Ensure that you have a backup copy of your data. Select the Server from the Available Servers drop-down menu. printer ink and toner. 3. Install the OfficeMate/ExamWRITER upgrade. Using a Dymo LabelWriter 450 or 550 with OfficeMate. Determining What Version of Microsoft SQL Server is Being Used. On the ExamWRITER Administration main window, click Activities, and select Customization. DESCRIPTION: How to schedule resource Exceptions in the Appointment Scheduler in OfficeMate version 9 and newer. The encryption key is a set of numbers that are used as the basis of the encryption algorithm. Click Run All. , firewalls, antivirus) that may prevent OfficeMate/ExamWRITER from functioning. 7 and older) will not record the history of the videos played using 3D-Eye Office 4. If you don’t. Finally we facilitate the. You can import an image of a provider's signature into OfficeMate/ExamWRITER. As a long-time OfficeMate user, I adopted, ExamWRITER in 2006. 0. Right-click on the patient's name in the Open Charts tab on the ExamWRITER Control Center and select Delete Exam. exe, LoginDotNet. DYMO Label Printer Not Printing Labels in OfficeMate. If you create a Lab/Rx Order or create an exam in ExamWRITER, charges for those exam procedures and/or material items (frames,. com or call us at 877. To modify or add staff information. On the OfficeMate Administration main window, click Setup, and select Customization. . The Choice is Yours. Open Mozilla Firefox and click Tools, then Options. Trending Articles. RESOLUTION: Confirm that the scanner is functioning normally outside of OfficeMate by scanning a test document and verifying all normal scanner functionality. Updating to the Current Release/Version of OfficeMate/ExamWRITER. VISUPAC software must be installed on the same computers as ExamWRITER. Patients are able to update their personal contact information, including home address, email and phone numbers. If you need any assistance with logging on, please call our support center at (800) 941-4913 Option 1 and one of our OfficeMate experienced engineers will. 8 Upgrading to OfficeMate/ExamWRITER 12. ; If the Deleted Patient report is not already shown on any tab, click the Add button in the lower left corner, click the plus sign (+) next to Patient Demographics to expand the. EDGEPro helps you identify not only what is happening in your practice, but more importantly why it is happening. Click Update Now to download the updates. Download and install the pre-install checker on your OfficeMate server. See Upgrading OfficeMate/ExamWRITER for Existing Users. After installing this release manually, you will be able to install future updates using the autoupdate feature. When ordering additional barcode labels for SATO CX400 or SATO CG408TT printers for use with OfficeMate, be sure to identify yourself as an OfficeMate client so that a ThinkSmart representative may assist in selecting the ideal products to match the printer/hardware and OfficeMate program being used. exe and select Properties. This section includes the following videos: Setting Up ExamWRITER Videos; For product support, check out the Support Community. 7 or older is required for LUMA integration (formerly 3D-Eye Office by Eyemaginations ). 4033 or greater), and you must set or verify certain settings in OfficeMate Administration. Patients are added to the Quick List each time you open their exams, when their appointments are scheduled on the current day, or when you modify their information in the Patient Information Center or Patient Demographics window on the. Another Maintenance Agreement window opens and prompts you for a renewal code. Click the Security tab/option, then click Exceptions (in the General section). Installing the Equipment Interface. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. IMPORTANT: If the Posting Date is being manually typed, the format should be mm/dd/yyyy. ExamWRITER. Packing, Mailing, & Shipping Service. Get Version 15 OfficeMate/ExamWRITER 15 has a new engine. ExamWriter Filter Feed Refresh this feedRefer to the Installing and Upgrading OfficeMate/ExamWRITER help topic in the Online Help system for detailed instructions on installing the software. Turn off UAC on all of your computers, including the new server. DESCRIPTION: How to create an Rx order in OfficeMate. On your new server, install the same version of OfficeMate/ExamWRITER that is on your current server. 0 and 12, and follow the instructions below: Close OfficeMate and ExamWRITER on all of your computers. ExamWRITER (version 10. For information about what was changed in earlier releases, see the Previous Release Notes. If you are using a 15-inch monitor and your screen resolution is set to less than 1280 x 1024, you will not be able to see everything OfficeMate and ExamWRITER need to display. Eyefinity Support. Refer to the System Requirements page for a list of supported operating systems. Open OfficeMate Administration and click Setup, then select ExamWRITER, and choose Preferences. read more >> On the OfficeMate Administration main window, click Setup, select ExamWRITER, and select Preferences. In the VSP Product Mapping window, select VSP IOF Program lab. . The Eyefinity ABB Catalog Importer requires OfficeMate/ExamWRITER 12 or later. DESCRIPTION: How to change the Exam Default View and Exam Finalization Defaults to customize the information/text that displays and prints on Exams in ExamWRITER. USERNAME = demo. This Health IT Module is 2015 Edition "Cures Update" compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. I’ve trained many EHR Software systems such as: MHS GENESIS (Cerner), OFFICEMATE/EXAMWRITER, NextGen, OPTIX, EYEFINITY PRACTICE MANAGEMENT/EEHR (based on EMA), COMPULINK, VISIONWEB, Modernizing. Thinking of Making the Move to Windows 11? Make a Plan FirstThe OfficeMate utilities allow you to make widespread changes within your database without having to manually make individual changes. Workaround: If the practice is unable to upgrade to the latest version of OfficeMate, the workaround provided below may be. Determining What Version of Microsoft SQL Server is Being Used. On the PC that needs to have its Omate32. After installation, click Launch. RESOLUTION: Open OfficeMate and click the Patients icon (upper icon toolbar). ; Click Clear to clear any previous report criteria, then click Yes when the Clear Selection. ini configuration file is blank or incorrect. Click OK when the Update Complete window appears. To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. To set up a specific piece of equipment, see the topics listed in Connecting to Diagnostic Equipment. Refer to the following guidelines as you deliberate upgrading to Windows 11 in your practice. When the Maintain Documents window opens, click Setup, then select Postcards or Letters. Complete information on changing the Posting Date in OfficeMate can be found in the OfficeMate/ExamWRITER online help. OfficeMate/ExamWRITER leverages a role-based security system, which allows you to control how loosely or how tightly security is implemented in your practice. If your ExamWRITER Humphrey Matrix equipment interface is not working in a Windows 7 64-bit environment, AND you have an old version of the OM Matrix Gateway program, you may need to update your OM Matrix Gateway program. exe application may already be running. Click Browse next to the Signature Link field. 800. Eyewear - Glasses/Ophthalmic Lenses. This section will show you how to use ExamWRITER to create, modify, and view EMRs. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. ini file (located in C:Windows (version 15. This issue primarily affects cloud-hosted environments that use Microsoft’s RemoteApp to access OfficeMate/ExamWRITER. 15. You cannot enter $0 or negative check and payment amounts. Conquering the Digital Age To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. Prior to using the new VSP interface, it is imperative that you upgrade to the latest version of OfficeMate (15. 0. Any of those other security measures that. for Existing Users. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. OR. Refer to Article 000016841 - Downloading and Installing OfficeMate/ExamWRITER v8. Files Needed to Set Up the NIDEK NAVIS-EX ExamWRITER Equipment Interface; Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. Refer to Article 000017136 - Reversing, Correcting, and Deleting Payments. 3 on Windows 11 Pro Edition and Enterprise Edition. Open OfficeMate and navigate to a patient's Demographic. OfficeMate; Selecting a different printer for Recalls in OfficeMate changes the Windows Default Printer (v10). 4875 Release Notes. If you love a cozy, comedic mystery, you'll love this 'whodunit' adventure. 1 and above) on the affected. Test to see if there is a Windows permission issue for the Windows users reporting the slowness by setting all of the following OfficeMate/ExamWRITER executable files to "Run as administrator" on the Properties. Cloud based Officemate. The topics below outline the. For the auto code feature in ExamWRITER to work properly with unilateral procedure codes (92226, 92135, 76519, 92225, and 92235), you must ensure that separate unilateral procedure codes for each eye are set up in the Third Party Setup window in Administration (Procedure Codes tab) in OfficeMate or ExamWRITER (for example,. exe. g. Determining What Version of Microsoft SQL Server is Being Used. ; Finally, select the Open Only. ExamWRITER EnhancementsYou can add, delete, and modify eDocument document types as needed in OfficeMate and ExamWRITER. From the drop-down list, select the prescription template each New Jersey. 5. To upgrade to the latest version of OfficeMate/ExamWRITER: 1. 2 are not be able to close open charges from the Fee Slip window and instead, must close open charges from the Patient Demographic window. DESCRIPTION: Users are unable to install or log in to OfficeMate/ExamWRITER on a Windows 8 or Windows 10 Workstation due to a "Wait for OM Server Install-ERROR" that displays at login or during Installation. Serial RS-232 cable. 5 Devices that rely on the Zeiss FORUM, Occulus. Conquering the Digital Age To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. Determining What Version of Microsoft SQL Server is Being Used. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. The 2024 ICD-10 code changes are included in this release. If the issue persists, proceed to the next troubleshooting. ini file updated, navigate to the Start menu and click (All) Programs and then select OfficeMate Software Solutions. Image Management for Eyefinity EHR enables you to seamlessly file and display your patients’ diagnostic images and import data from almost any imaging device. ; Also, use the scroll bar on the right side of the Ledger to scroll through Fee Slips. Marketing tab. So, for example, if you have a family with a husband, wife, boy. The Update ExamWRITER Templates Utility opens. To modify or add appointment schedule resources. Released March 3, 2021. (Must Have OfficeMate Version 15. Click the Demographics tab and verify the patient’s Name and Date of Birth. Eyefinity recommends that. Another Maintenance Agreement window opens and prompts you for a renewal code. This section tells you how to maintain resources, including how. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Select the eDocuments tab. This page is intended to walk you through the following situations: Upgrading OfficeMate/ExamWRITER from version 12 to version 15 on your existing server and workstations. Install the OfficeMate_Server. See Upgrading OfficeMate/ExamWRITER for Existing Users. Click the Add button (upper right) and the eDocuments Information. ; On your current server and workstations, disable sharing or disconnect the shared DATA. If your database is now too large to be backed up onto CD-R discs, consider upgrading to DVD-R discs or to an external USB hard drive. 23 and then upgrade directly to 8. Eyefinity Support. Eyefinity Support. Enter a name for the template in the Template Name field. Open OfficeMate, click File, and select Printer Setup. On each workstation, copy the OfficeMate_Suite. Select the Database from the Available Databases list. EPCS is intended to protect your patients as well as your practice by discouraging doctor-shopping, preventing drug abuse, eliminating stolen and altered prescriptions, and providing an auditable record of prescriptions. Streamline the eye care experience with Eyefinity’s integrated online scheduler that allows patients to book their appointments 24/7. If you are using the Synemed EyeScape ExamWRITER equipment interface on Windows 64-bit workstations, install the Synemed EyeScape software in the C:Program Files folder, NOT the C:Program Files (x86) folder. The HL7 interface may create the guarantor in OfficeMate, if the sending. DESCRIPTION: How to add an Insurance Fee Schedule in OfficeMate. Verifying if Ophthalmic Lenses Are Missing Lens Styles. Welcome to The OfficeMate® & ExamWRITER® Online Demo Server. This page catalogs the enhancements, fixes, and known issues included in the OfficeMate/ExamWRITER 15. 0 on Windows 10 Pro Edition and Enterprise Edition. 6 Contact Lens Patch on each computer running OfficeMate/ExamWRITER 10. 0 and used the Updated ExamWRITER Templates Utility to import some or all of the 47 available new templates, you may experience the following issue: If you are using a template that has a 92015 procedure code recorded in it to create an exam and you attempt to post the charges from the exam on a. Related Articles. 1 or earlier. Setting Up the New VSP Interface. 1. 4. Select the Plan section of the exam, then select the Medication Rx check-box under the PRESCRIPTION PAD header. 0. If you need help locating your login credentials, please refer to the EPM support/resources page, contact [email protected]. Aug 9, 2022 • Knowledge InformationInsurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Updating to the Current Release/Version of OfficeMate/ExamWRITER. When you set the new Auto Populate PD preference to Yes and. Select the Database from the Available Databases list. OfficeMate; OfficeMate Administration doesn't open when I click the Admin icon in OfficeMate. Updating to the Current Release/Version of OfficeMate/ExamWRITER. . As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. Reversing, Correcting, and Deleting Payments in OfficeMate. NOTE: With OfficeMate/ExamWRITER version 11. Double-click the OfficeMate or ExamWRITER icon on the desktop. Open OfficeMate and click Tasks (upper left corner), then select Maintain Documents. 23 and earlier prior to April 1, 2014. EPM - Handling VSP Coordination of Benefits with a Non-VSP Primary Insurance in Eyefinity. Select an item in the Entry Field Name box. Reversing, Correcting, and Deleting Payments in OfficeMate. A suspicious death, an upscale spiritual retreat, and a quartet of suspects with a motive for murder. OfficeMate/ExamWRITER will not be able to properly connect to the sever. Eyefinity Support. An office can use itself as a lab to edge lenses in-house and still bill the lenses through the VSP Interface. To manually change from 4010A ANSI format to 5010A ANSI format in OfficeMate (v10. Navigate to the OFFICEMATE or OMATE32 program directory and right click on Omate. Select one of the following Rx Order options: Rx Status - To check/confirm status of an existing Order. OfficeMate Videos ExamWRITER VideosThis page describes how to install OfficeMate/ExamWRITER for users who have never before used OfficeMate/ExamWRITER in their practices. On your new server, open OfficeMate and verify that it opens without errors and verify that the version is the same as the version on your current server. The login window opens. Number of Views 38. Note about Windows 10 workstations: On Windows 10 workstations, it may also be necessary to change the Windows properties for the OfficeMate/ExamWRITER executable (. Repeat steps 1 and 2. EDGEPro helps you identify not only what is happening in your practice, but more importantly why it is happening. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. On the ExamWRITER Administration main window, click Activities, and select Customization. Nov 28, 2022. This section tells you how to maintain resources, including how. To download the latest version of OfficeMate, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER. If you are using the ExamWRITER equipment interface with Nidek Navis-EX software version 1. ini file updated, navigate to the Start menu and click (All) Programs and then select OfficeMate Software Solutions. . Eyefinity EHR. 1, or Windows 10. 3. Review the network requirements atEyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. 3. Determining What Version of Microsoft SQL Server is Being Used. The “User session is ready to execute applications” message appears. Omoto Proves there is Always More to Know with your EHRWe load OfficeMate and ExamWRITER, copy your patient data, install and setup all printers, scanners, workstation, laptop, or tablet thats needed. 5353 - Software Support for Eyefinity Practice Management, Eyefinity EHR, OfficeMate, ExamWRITER, and AcuityLogic. 2. g. exe. Navigate to the Ocular Exam Room. 0. 2. Eyefinity Support. For more information ab out installing Offi ceMate Server, go to “Installing OfficeMate Server” on page 2. The Maintenance Agreement window opens and asks you if you want to renew your agreement now. NOTE: With OfficeMate/ExamWRITER version 11. This topic describes how to update the diagnosis (ICD-10) codes in your OfficeMate/ExamWRITER database. As a long-time OfficeMate user, I adopted, ExamWRITER in 2006. 4 The NAVIS-EX integration for Eyefinity EHR is available only when OfficeMate is the practice management system. If the issue persists,. 4. ). Open OfficeMate and click the Rx/Orders icon (upper icon toolbar). Confirm all users are logged out of OfficeMate/ExamWRITER. Restoring Missing Exam Data If you are already missing exam data because someone in your office unlocked an exam while it was still open and being accessed by another user, follow. Yes, you can submit VSP in-office finishing (IOF) orders through the OfficeMate VSP Interface. exe on your server. RESOLUTION: Open ExamWRITER and click Tools (upper left). 4033 or greater), and you must set or verify certain settings in OfficeMate Administration. On a computer connected to the Humphrey equipment, navigate to the OfficeMate Updates folder on your network. Welcome to The OfficeMate. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. In conclusion, Examwriter is a versatile tool that caters to the needs of various individuals and organizations involved in exam creation and administration. Ensure that your data is backed up and click Yes. Opening OfficeMate CMS Claims with the Open HCFA Utility Number of Views 258 Unable to Run Sales Tax Register Report Since Upgrading to OfficeMate Version 12. Determining What Version of Microsoft SQL Server is Being Used. If the workstations in your practice (single or multiple locations) access the OfficeMate/ExamWRITER applications via a network connection to a central server, you may have a Terminal Services environment. Prior to using the new VSP interface, it is imperative that you upgrade to the latest version of OfficeMate (15. 3.